Please reach us at info@winnyequine.com if you cannot find an answer to your question.
Coming soon - a video link on how to use the tie !
The rope tack is all hand made by Amanda, on the Sunshine Coast QLD. We buy our rope products from TUFF TACK who make their rope products on the Gold Coast, QLD.
We are happy to offer a refund within 30 days, if the product is unused and returned to us at PO BOX 55, MONTVILLE QLD 4560
If our product is at fault, we will pay return postage if applicable and provide you with a refund.
We will abide by Australian consumer law at all times.
It is always the handlers responsibility to keep their horse safe and we strive to help handlers in this process ! We never recommend tying so firm that the rope cant feed through and give, it is the handlers responsibility to check and feel for this when tying their horse. The Winny Tie is very adjustable and designed to be used with ropes of all diameters, so what gives for a 8mm rope, wont give for a 16mm rope etc. Keep your horse safe by not solid tying and testing the feed of the rope before tying up ! Don't tie big knots in the end of ropes so as to get stuck. We recommend tying horses higher than wither height and with relatively short slack in the rope, so as not to get "hung up" by a leg.
We have our rope halter and Winny Tie measurements on our sizing page : https://winnyequine.com/sizing
Custom orders are welcome too ! Email us at info@winnyequine.com
YES ! We welcome wholesale enquiries and would be happy to work with you! We also have coupon discount codes for clubs and club bulk purchase prices for those planning on team/club colours etc. Get in touch at info@winnyequine and we can let you know what we are currently doing for our local clubs and businesses out there !
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